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Warranty & Service Information

NAT Announces Expanded Warranty Policy
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A warranty card is supplied with each unit with terms and registration information of the warranty. If the card is not returned to NAT, the warranty is activated from the date of shipment from NAT. If the card is lost or missing, contact NAT and another card will be supplied.

The warranty shall be void if the equipment is not installed by an authorized NAT Dealer in accordance with installation instructions, if there is evidence of mis-use, abuse, alteration, incorrect installation, or unauthorized repairs. NAT assumes no liability for any consequential damage caused by the installation, use, or mis-use of this equipment to any persons or other components.

Upon approval by NAT the warranty repair covers all materials and labour, but does not include any freight, customs brokerage or other handling charges that may be incurred to deliver and return the defective item. This warranty does not include the cost to remove or re-install the product or accessory in the aircraft or other mounting.

It is NAT’s sole discretion to repair, or replace with a new or reconditioned unit, within the warranty period any unit returned, freight prepaid, to an authorized warranty service centre. Such centres, only when authorized in advance by NAT, may return the part or unit to the factory for compliance with this warranty.

This warranty is in lieu of all warranties, expressed or implied, including any warranty of merchantability or fitness, and of all other obligations or liabilities on the part of the seller. NAT reserves the right to make changes, additions, or improvements in design to its equipment without obligation to install such additions or improvements in equipment theretofore manufactured.

Any NAT authorized Dealer is certified and qualified to perform warranty repairs to those products that the Dealer has been approved to represent. Equipment may be returned to any NAT Dealer, to one of NAT’s national warranty depots in the US, or direct to the factory.

IMPORTANT: Return Materials Authorization (RMA) Number required for all returns to the factory. All equipment returned to the factory must be shipped prepaid, unless otherwise agreed upon by NAT. Mark all packages and documents “CANADIAN MANUFACTURED EQUIPMENT RETURNED FOR REPAIR” and include the RMA number.

Warranty & Service Depots